Support

Frequently Asked Questions

• Technical
  • Which protocols are supported All plaintext protocols in general use are supported. Of specific note is our full support of IPv6 protocols, both native and tunneled, including all protocols running on top of IPv6.
    
    Additionally, rapid updates mean all new features of modern chat programs are supported soon after their introduction. This includes the potentially relevant 'avatar images', wallpapers and other non-verbal communication methods used in for example the Microsoft Messenger.
    
    Naturally FoxReplay Analyst offers full support for voice over IP, whether standalone or as part of an existing chat protocol.
  • Does FoxReplay Analyst support SIGINT applications? SIGINT applications have special needs due to the irregular collection of signals, and the resulting massive amounts of data. FoxReplay Analyst has support for these special needs, and can be tailored to your specific situation. Contact us for further details.
• Usability
  • Can FoxReplay Analyst be customised Interception is never standard, and the modular and flexible design of FoxReplay Analyst reflects this. Intercepted packets can easily be streamed into the core program, from a variety of sources, including all industry standard transmission protocols (ETSI, TIIT, J-STD) and files (PCAP, TIIT).
    
    Additionally, new protocols can be added, and existing ones updated, on the fly, without any downtime.
    
    Organizations typically have authentication structures in place, for example using Active Directory, LDAP or Radius, FoxReplay Analyst can be customised to integrate with your preexisting authentication systems.
  • Is FoxReplay Analyst scaleable? As average internet bandwidths increase, together with the time spent online, data processing needs continue to grow at double digit rates. FoxReplay Analyst is inherently scaleable, both in number of servers as in number of processors.
    
    Our powerful scalability technologies enable us to utilize the power of many servers on a single interception stream, or divide servers over a number of separate intereception streams.
    
    Addition of extra servers is flexible and can occur during full streaming operation, without downtime.
  • Is deep content search possible? Information can be hidden deeply within communications - for example in a Word document, embedded in a ZIP file, transmitted over MSN which in turn is transported over an HTTP proxy. FoxReplay Analyst unpeels these layers and makes their contents available for viewing, and more importantly, searching.
  • Does FoxReplay Analyst enable filtering? To filter out the bad stuff, and show relevant content, FoxReplay Analyst comes with advanced filtering capabilities, which allow users to tailor which data is displayed. Additionally, system administrators and advanced users can create more powerful rules that match whole classes of traffic found not to be relevant, like for example, Windows Update downloads.
    
    For email, FoxReplay Analyst technology makes it possible to filter out spam, and classify large streams of email into separate categories.

Where viewing internet interceptions is as simple as using the internet self.